Shipping

We have tried to offer a fair and convenient shipping policy to all our buyers. Shipping for an order value up till $70 is determined by our weight calculator. If your order value exceeds $70, we offer you free shipping. We hope that our customers will take full advantage of this unbeatable offer! Happy Shopping!

** This offer is valid only till a weight slab of 10kg. Beyond 1kg, we consider the order to be a wholesale/bulk order.**

1. Do you ship internationally? When can I expect to receive my order? How do I track my order?

Mysteaque currently ships to all countries except Japan and those countries debarred by the Government of India, through our courier partners DHL/Fedex (International) and Delhivery/Aramex/FirstFlight (Domestic). The delivery option outside the India takes 3-7 days to arrive, as per typical DHL policy. Shipping rates are automatically calculated during checkout based on weight and distance.

Please email us if there are additional questions about international or domestic shipping

2. How is shipping calculated?

Shipping rates are charged depending upon the freight charges of our courier partners, DHL and BlueDart. These are vary according to container weight and distance and are calculated at checkout by our Shipping Calculator. We assure you that your package will be dispatched from our warehouse within one working day of placing the order.

3. I am having trouble tracking/receiving my order. What should I do?

Simply contact us by emailing us at customerservice@mysteaque.com , call us on +919830413350 or fill out our feedback/contact form!

Contact Us
Copyright © 2017 mysteaque. All Rights Reserved.